Returns & Exchanges
At Pampa, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all standard decor and furniture items. If your purchase isn't the perfect fit for your space, we are here to help you find a solution or provide a full refund.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back to us safely.
Ship It Back
Print your prepaid shipping label and drop the package off at any authorized carrier location or schedule a home pickup.
Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing